This Privacy Policy explains how Nomadic 365 Mobile RV Services, LLC (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, landing pages, or booking pages, and when you interact with us through SMS/text messaging, email, phone calls, forms, or other digital communication channels.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name
• Email address
• Phone number (including mobile numbers)
• RV details and service-related information
• Billing or payment information (processed securely through third-party providers)
• Any other information submitted through forms, booking requests, chats, emails, calls, or text messages

Automatically Collected Information

When you visit our website or pages, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Cookies and tracking pixels
• Referral source

2. How We Use Your Information

We use your information to:

• Provide, schedule, and manage our mobile RV services
• Send appointment confirmations, reminders, alerts, and follow-ups
• Communicate service updates or estimates
• Send marketing messages (email or SMS) only when consent has been provided
• Improve our website, booking process, and customer experience
• Respond to inquiries and customer support requests
• Process payments and invoices
• Analyze performance and engagement metrics
• Comply with legal and regulatory obligations

3. SMS/Text Messaging Compliance (A2P 10DLC Requirements)

By submitting your phone number through any form, booking request, estimate request, or other interaction, you consent to receive informational and service-related text messages from us.

Message & data rates may apply.
Message frequency varies.

You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for help or contact information

You understand and agree that:

• Consent is not a condition of purchase
• We may use automated SMS technology to send messages
• We do not share or sell your phone number or SMS consent to third parties for marketing purposes

All messaging complies with CTIA, TCPA, and U.S. carrier A2P 10DLC requirements.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service providers such as payment processors, scheduling tools, communication platforms (SMS/email), and hosting providers
• Legal requirements to comply with applicable laws, subpoenas, or lawful requests
• Business transfers in the event of a merger, acquisition, or asset sale

All third-party partners are required to maintain confidentiality and appropriate data security practices.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Understand how visitors use our website
• Improve website performance and usability
• Support marketing or retargeting campaigns through platforms such as Google or Meta

You may control cookie settings through your browser preferences.

6. Data Protection & Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure.
By using our services, you acknowledge and accept these inherent risks.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing communications
• Request a copy of the information we have on file
• Withdraw SMS or email consent at any time

To exercise these rights, contact us using the information listed below.

8. Third-Party Links

Our website or booking pages may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of those third parties.

9. Children’s Privacy

Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to update your information, contact us at:

Nomadic 365 Mobile RV Services, LLC
Tallahassee, Florida

email: [email protected]

Phone: (850) 273-5605